CONTACT US: (021) 531 1551

Privacy Policy

Persons accessing the Divaris Property Brokers website subject themselves to and agree to
Divaris Property Brokers (Pty) Ltd terms conditions and privacy policy, as set out below.

We respect your privacy and take it very seriously and this is our plan of action for the protection of your personal information, it describes how we collect, use, disclose, and store your personal information.

This policy applies to you when you visit our website, use our applications, or request our services as a customer.

Personal information
Your personal information includes information we collect as follows:
•    automatically when you visit our website or use our application;
•    accept on registration or submission;
•    you provide voluntarily as requested by ourselves
It excludes anonymous, statistical, and public information.

Your obligations
You may only send us your own personal information or someone else’s personal information if you have their permission to do so.

Acceptance and changes
You may not request any of our services if you do not accept this policy or any changes that we may make to it at a future date.

Automatic Collection
When you visit our website, we automatically collect your Internet usage information (including your IP address, browser details, and usage information) through your browser.

On registration or submission
We may ask you to provide us with certain identifying information including your first name, surname, contact number and email address when you register on or otherwise submit information through our website or application for the first time.

Through a Mandate
We ask you to provide us certain information when you request our services.

We may ask you to provide us certain optional information on a voluntary basis.

Consent to collection
We will get your consent to collect your personal information in accordance with applicable law when you provide us with it.

Purpose for collection
We may process your information that you provide to us for the purposes that you indicated when you agreed to provide it to us. Processing includes gathering your personal information, disclosing it, and combining it with other personal information.

We may process your personal information to fulfil our obligations to you.

We may place small text files on your device when you visit our website that allow us to provide you with a personalised experience by associating your personal information with your device. They let us remember your preferences, allow third parties to provide services to you, and otherwise serve useful purposes for you. Your internet browser generally accepts them automatically, but you can often change this setting or delete them manually. However, we won’t be able to provide you with access to certain aspects of our website where cookies are necessary if you do so. We have no access to or control over any cookies that our business partners use on our website and they have their own privacy policies that govern them.

We may use your identifying information to send you administrative and update messages about our website or application.

Promotional messages
We will not send you promotional messages unless you have chosen to opt into them. But, we may send you one message asking you to opt into promotional messages without you having opted into promotional messages.

Targeted content
We may use your personal information to provide you with targeted content through our website or application in a completely automated process.

We may share your personal information with third parties for the purposes of fulfilling our obligations to you such as:
other divisions within our company;
our contractors who help us meet our obligations to you, including those that help us understand your personal information; or
third parties as required by applicable law.

Honour this policy
We will require anyone that we share your personal information with to honour this policy whenever possible in terms of applicable law.

Mandatory disclosure
We may disclose personal information to third parties if required for legal reasons.

We may need to disclose personal information to our personnel to do their jobs, but will not do so unnecessarily.

Change of ownership
We may assign our rights to the personal information we process to our new owners if our ownership changes for any reason.

We take the security of personal information very seriously and always do our best to comply with applicable data protection laws. Our hosting company will host our website in a secure server environment that uses a firewall and other advanced security measures to prevent interference or access from outside intruders. We implement disaster recovery procedures where appropriate.

You may ask us to provide you with a description of the personal information that we hold about you, or correct, update or delete it (provided that we do not need it to fulfil our obligations to you or applicable law does not require us to keep it). We will take all reasonable steps to verify your identity before doing so. We may charge a fee to recoup our costs associated with this request if there is a cost to us associated with it and provided that applicable law allows us to do so. Please contact us with your name and any other information needed to identify you correctly if you want access to information or want us to correct, update or delete it.

We will do our best to keep your personal information that we collect accurate, complete, and up to date. We may ask you to update your personal information from time to time, but will take steps to verify your identity to prevent unauthorised access when doing so.

We will only keep your personal information for as long as is necessary to fulfil our obligations to you, unless you have given us permission to keep it longer or we are otherwise legally required to do so.

We may transfer your personal information outside of the country in which it was collected to a foreign country. You consent to us processing your personal information in a foreign country with less stringent data protection laws than the country in which it was collected.

Updating or removing
You may update or remove your personal information through our website or application or
by contacting us.

We are not responsible for anyone else’s privacy policies or practices.

Please contact us by email if you have any questions about this privacy policy or how we handle your personal information.